Website support without the technical headache
Launching a website is only the beginning.
We can continue looking after the technical side, from hosting and domains to website maintenance, updates and troubleshooting.
What support covers
Website hosting
Reliable hosting configured around the website.
Domains and DNS
Help with domain settings, DNS records, verification and technical changes.
Website maintenance
Updates, checks and ongoing website care.
Website changes
Support when content, layouts or functionality need updating.
Email and forms
Help with website forms, email configuration and related setup.
Troubleshooting
Help diagnosing and resolving website problems when something stops working properly.
Support is usually the natural continuation of a website design and development project, but we are just as happy taking on a site someone else built.
Frequently asked questions
Do I need to host my website with Media Solution?
No. We can host your site or work with your existing hosting provider, whichever makes more sense for you.
Can you take over an existing website?
Yes. We regularly take on sites built by other people, review the setup and look after them from there.
Can you manage my domain?
Yes. We can handle domain settings, renewals, DNS records and verification so nothing is left to chance.
Can you help with website email?
Yes. We help with email configuration, DNS records for deliverability, and the forms that send enquiries to your inbox.
What happens if something goes wrong with my website?
You contact us and we investigate. Most issues are hosting, DNS, plugin or configuration related and can be resolved quickly.
Can I request changes after my website launches?
Yes. Ongoing changes to content, layouts and functionality are part of what support covers.
Need help looking after your website?
Tell us what you have in place and we will suggest the right level of support.
Get in touch